PRIVACY POLICY
Effective
Date: August 12, 2020
Introduction
HillRock Estates respects your privacy and is committed to protecting
it through our compliance with this Privacy Policy.
This Privacy Policy describes the types of
information we collect from you or that you may provide to us when you use our
website, products, and services (collectively, the “Sites”), our practices for
collecting, using, maintaining, protecting, and disclosing that information and
the choices you can make about the way in which your information is collected
and used when you use our Sites.
This Privacy
Policy applies to information we collect
when you use our Sites; information you provide when you
use our Sites; information you provide to us if we contact you by other means,
such as telephone, text message and/or email; and information we collect when
you interact with our advertising and applications on third party websites, if
those applications and advertising include links to the Policy.
Please read this Privacy Policy
carefully to understand our policies and practices regarding your information
and how we will treat it. If you do not agree with our policies and practices,
your choice is not to use our Sites. By accessing or using our Sites, you agree
to this Privacy Policy. This Privacy Policy may change from time to time (see
Changes to This Privacy Policy below).
Information We Collect About You And How We Collect It
We collect several types of
information from and about users of our Sites.
Information
you choose to provide to us.
Information you provide to us by completing a leasing form on our
Sites. This includes information by
which you may be personally identified, such as your first and last name, phone
number, email address (personally identifiable information), move-in date,
number of occupants and pets.
Information that you choose to provide to us over the phone if you
contact us at one of the phone numbers listed on our Sites.
Information that you provide to us if you apply to lease one of
our apartments, which includes in addition to the personally identifiable
information listed above, your SSN or ITIN, income, credit information, employment
information, vehicle information, and bank information. In addition, you will
be asked to provide the name, date of birth and relationship of additional
occupants.
Information we collect through automatic data
collection technologies.
As you navigate through and interact with
our Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing
actions and patterns, including:
·
your IP
address, the type of browser and operating system used;
·
date and
time you access our Sites and pages you visit, and if you linked from or to
another website, the address of that website; and
·
your ISP or
mobile carrier, and the type of handheld or mobile device that you used.
The
information we collect automatically helps us to improve our Sites and to
deliver a better and more personalized service, including by enabling us to: estimate
our audience size and usage patterns; store information about your preferences,
allowing us to customize our Sites according to your individual interests; speed up
your searches; and recognize you when you return to our Sites.
Data Technologies. The
technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small
file placed on the hard drive of your computer. You may refuse to accept
browser cookies by activating the appropriate setting on your browser. Each browser is a little different,
so look at your browser Help menu to learn the correct way to modify your
cookies. However,
if you select this setting, you may be unable to access certain parts of
our Sites. Unless you have adjusted your browser setting so that it will
refuse cookies, our system will issue cookies when you direct your browser
to our Sites.
- Flash Cookies. Certain features of our Sites may use
local stored objects (or Flash cookies) to collect and store information
about your preferences and navigation to, from, and on our Sites. Flash
cookies are not managed by the same browser settings as are used for
browser cookies.
Google
Analytics. In addition to using cookies and
related technologies as described above, we use Google Analytics to help us
understand how our customers use our Sites. You can opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout.
Google
Adwords. We also use third party vendor
re-marketing tracking cookies, including the Google Adwords tracking cookie.
This means we will continue to show ads to you across the internet. As always
we respect your privacy and are not collecting any identifiable information
through the use of Google’s or any other third party remarketing system. If you don’t want to
see our ads, you can opt-out of interest-based
advertising here http://optout.networkadvertising.org/.
Do-Not-Track Signals
Some browsers incorporate a “Do Not Track”
(“DNT”) feature that, when turned on, signals to websites with which they
communicate that you do not want to be tracked. Because there is not yet
an accepted standard for how to respond to a DNT signal, we do not currently
respond to DNT signals on this Sites.
How We Use Your Information
We use
information that we collect about you or that you provide to us, including any
personally identifiable information:
- To contact you about our products and services that
may be of interest to you.
- To manage our relationship with you, such as asking
you to take a survey or provide feedback on our services. This is
necessary to keep our records up-to-date and to study how our customers
use our services so that we can develop and improve our business.
- To carry out our obligations and enforce our rights
arising from any contracts entered into between you and us, including
billing and collection.
- To notify you about changes to our services or new
services we offer.
- To administer and protect our business and our Sites,
including data analysis, testing, system maintenance, support, reporting
and hosting of data.
- For any other purposes with your
consent.
Disclosure of Your Information
We may
disclose information that we collect about you or that you provide us,
including any personally identifiable information, as described in this Privacy Policy:
To contractors, service providers, and other third parties we use to
support our business and who are bound by contractual obligations to keep
personal information confidential and use it only for the purposes for which we
disclose it to them. These third parties may include companies that process
credit card information, manage our email or texting campaign, provide credit
and criminal screening, analyze data, and provide search results and links.
- In connection with a
reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business for the purpose of
evaluating and/or performing the proposed transaction (including in
connection with any bankruptcy or similar proceedings). In the event the
transaction does not go through, we will require, by contract, the other
party or parties to the transaction not to use or disclose your personally
identifiable information in any manner whatsoever for any purpose, and to
return or destroy such personally identifiable information.
- To
unaffiliated third parties when we believe its release is appropriate to
comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the
rights, property or safety of
our company, our users or others. This includes exchanging information
with other unaffiliated third parties in connection with fraud protection
and credit risk reduction.
- To comply with a legal process, such as a court
order, subpoena, search warrant, or law enforcement request.
- If you chose to provide testimonial information
about our products and services, any information that you submit will be
visible to and may be read, collected or used by others who use our Sites.
We are not responsible for any information, including personally
identifiable information, you choose to provide in such testimonials.
We may
disclose without restriction aggregated information about our users and
information that does not identify an individual.
Data Security
We have in place what we believe to be reasonable physical,
electronic and managerial procedures to safeguard and help prevent unauthorized
access of, maintain data security for and correctly use the personal
information you have provided. However, while such efforts are intended to
ensure the confidentiality of your personal information available to us as a
result of your use of our services, we cannot and do not warrant or guarantee
the absolute safety and security of your personal information.
Special Note for Parents
Our Sites are
intended for a general audience and were not designed for children.
Changes to This
Privacy Policy
We reserve the right
to make changes to our Privacy Policy from time to time for any reason. Such
changes, modifications, additions or deletions shall be effective immediately
upon posting, unless otherwise indicated. In the event of any changes to this Privacy Policy that
materially impact your rights or obligations, we will notify you by posting a
notice on our Sites. We encourage you to periodically check back and review
this Privacy Policy so that you always will know what information we collect,
how we use it and to whom we disclose it.
Questions
If you have any
questions, please contact us at (757) 627-8611.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses Cookies. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Find Google's privacy policy here.